CUSTOMER SERVICE CONSULTANT: NICE TO MEET YOU
Insurance free, did I get your attention? This sounds like music to most dental office’s ears, but the reality is that most offices have to accept dental insurance from the patient. The reason most offices would love not to accept dental insurance is because the payout is so low.
WHY HAVE DENTAL INSURANCE AT ALL?
This is a question that this Customer Service Consultant has thought about quite a bit.
The fact of the matter is that there is no legal requirement that says a dental office has to accept dental insurance, but most offices will accept it because they want to gain access to a wider range of patients. So, if you find that you are not only accepting insurance but also in network with an insurance company, why not get the highest rate you can receive?
I KNOW WHAT YOU ARE THINKING…IT IS NOT THAT EASY
I agree. Negotiating fees can be tedious and disappointing at times, especially when you do not know what you are doing. What if I told you that there is someone who can do this for you and get incredible results in a noticeably brief time? That your revenue could increase dramatically even if you changed nothing else in your schedule? Would this pique your interest?
Well, I would like to introduce you to Angela Holland, owner of Preferred Dental Solutions. Angela’s passion is to help the dentist scale their practice by being in control of the insurance game. How does she do it? Let us hear it from her, in her own words.
WHAT DID THIS CUSTOMER SERVICE CONSULTANT LEARN?
1) Negotiating Is Difficult
When it comes to negotiating the top fees, you need someone who knows what they are doing and all the ins and outs of the business. You are doing yourself a disservice by doing it yourself because you will not get the highest fee. Allow the insurance expert to do it and you will reap the benefits.
2) Money Back Guarantee
Need I say more? No, but I will. This is huge! Where can you go nowadays and get a money-back guarantee? Preferred Dental Solutions is confident that they will save your office money and increase the bottom line, so confident that they offer a money-back guarantee. It does not get any better than this.
3) Having An Advocate for You Is a Big Deal
Angela is passionate about being your advocate. Her goal is to empower you, so the insurance companies do not have the upper hand. If you are accepting insurance, why not get the most you can for the procedures you are performing?
I can personally vouch for Angela Holland and her company Preferred Dental Solutions. She is honest, has amazing values, and cares about her clients succeeding. As you know, I am a Customer Service Consultant and if my dental clients are accepting insurance, I refer them to her. She has done a remarkable job negotiating increases for contracted fees. I would recommend Preferred Dental Solutions to any dental office.
Nice to meet you, Angela Holland.
Denise Williams-Jones is a Customer Service Consultant who speaks all around the country and has designed continuing education courses for The American Dental Association (ADA), and The American Association of Oral and Maxillofacial Surgeons (AAOMS) Denise is also an Align practice management speaker for North America. She is a Speaking Consulting Network (SCN) member, served as their ambassador for one year, and won the Spotlight on Speaking competition in 2020 held by SCN.
Denise is passionate and committed to customer service and creating the correct culture in business. Through consulting and coaching, she helps organizations improve relationships and communication with their fellow team members, define core values, empower leadership, and create the correct culture with their clients all while raising their bottom line. If you need further assistance in taking your team to the next level, please reach out and let her help you and your team.
